Returns & Exchanges
At SWY Brand, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your purchase isn't a perfect fit, we are here to help with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original state.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange is processed.
